Our services

Fast and reliable service worldwide

At H2O GmbH, we understand how critical the continuous functionality of your systems is. That's why we offer fast and competent support from our experienced service technicians and experts, who are available worldwide via our service hotline. Whether it's ordering spare parts, operating resources, planning service calls or rapid assistance in the event of an unplanned system downtime - we are at your side.

Availability of the hotline:

• Phone: +49 7627 9239-888
• Times: 08:00 – 17:00 (CET)

Communication and advice in your language

Our sales representatives speak your national language to ensure that any problem can be dealt with efficiently and without communication difficulties. As well as offering telephone support and remote service, we are also available for direct on-site visits to help you get your systems back to normal quickly.

A wide range of contact options

Contact via e-mail:

• Spare parts and operating resources: purchase@h2o-de.com
  • For requests for quotations and orders for operating resources such as defoamers and spare parts
  • Processing of repairs
• Technical support: support@h2o-de.com
  • For safety messages, faults and problems with the VACUDEST system
  • Re-engineering and optimisations
  • General enquiries and customer training
• Maintenance contracts: maintenance@h2o-de.com
  • Questions, offers and orders for our maintenance contracts
  • Direct contact with service technicians for commissioning, pipework and cabling